27.5 - Inch Mountain Bike for Adults | 21 - Speed Trail & City Bicycle with Disc Brakes | Gray

Shipping terms for Crane (Crane) covering orders in the United States and selected international destinations.

1. Delivery coverage

   We primarily ship to addresses in the United States. Selected international destinations may be available at checkout when a shipping rate is offered for your address.

   We do not ship to destinations that cannot be selected at checkout, or where no carrier rate is returned. Contact bao735763pham.79coder@gmail.com before ordering if you are unsure.

2. Fulfillment timeline

   Processing window: 1-3 business days after payment is confirmed.

   Delivery estimate: 4-6 business days after the order ships for typical in-stock parcels to standard U.S. addresses. Estimates only — weather, carrier capacity, and product size can change timing.

   Processing days exclude weekends and U.S. public holidays.

3. Cost of shipping

   Free standard shipping on all orders. No minimum purchase is required.

   Extra charges for heavy/oversized/freight items appear at checkout before you pay when applicable.

4. Carriers & tracking

   We ship via major parcel carriers (USPS, UPS, FedEx, or equivalent). The carrier for your order appears on the shipping confirmation. Tracking is emailed when the package ships (allow up to 24 hours for carrier activation).

5. Delivery issues

   For loss or major delay claims, Email bao735763pham.79coder@gmail.com within 30 days of the ship date with your order number and tracking. For damage, keep packaging and send photos.

   You are responsible for a complete shipping address. Contact us within 24 hours of ordering to correct an address before shipment.

6. Packaging & special cases

   Orders are packed to reduce damage during transit.

   Multi-item orders may ship in more than one package. International duties/taxes (if any) are the customer’s responsibility unless stated at checkout.

Return window: 30 days from delivery for eligible unused items from Crane.

1. Start a return

   Email bao735763pham.79coder@gmail.com with your order number, item name, and reason. We reply within 2 business days with return instructions. Unauthorized returns may be refused.

2. Who pays return postage

   Customer pays return shipping unless the return is our error (wrong/defective/incomplete). Original outbound shipping is non-refundable unless we caused the issue.

3. What qualifies
   • Item must be unused, undamaged, and in original condition with all original tags, seals, and packaging (when provided)
   • Proof of purchase (order number) required
   • Final sale, clearance, customized, or personalized items are not eligible (marked on the product page)
   • For hygiene and safety reasons, opened personal-care, beauty, or intimate-use items may be final sale unless defective
4. What does not qualify
   • Items marked final sale or clearance
   • Items that show use, damage, missing parts, or incomplete packaging after delivery
   • Opened personal-care, beauty, or hygiene-sensitive products (unless defective or our error)
   • Digital goods, gift cards, or perishable items (when offered)
   • Returns sent without prior authorization
5. Steps
   1. Email bao735763pham.79coder@gmail.com with order number and reason.
   2. Wait for written authorization.
   3. Ship with tracking to the address we provide.

   Unauthorized returns may be refused.

6. Refund timing

   After inspection, approved refunds go to the original payment method within 5–10 business days.

   Review the product page for dimensions, materials, and specifications before ordering. Contact us if you need help confirming whether an item fits your needs. Email the order number to request an exchange or replacement if stock allows.